Alarm E-mail Routing Rule: Create, Edit, View, Delete

An alarm e-mail routing rule lets you route alarms by building and priority level to e-mail recipients (including users with mobile handheld devices, if they are able to receive e-mail messages) of your choosing. For instance, you could route high priority alarms to on-call staff so they can respond quickly to problems. The recipients for alarm notifications can include Tracer ES users with an e-mail address already in the system on their user profile pages, or other non-users whose e-mail address and other information is added only in the alarm routing section.

Notes: Tracer ES users cannot receive e-mail notifications of alarms in buildings to which they do not have access. If you are working on a rule that applies to a single building, you will not see addresses for users who do not have access to the building, and users without access to the building can only be added if they are given access to the building by editing their user profile.

To create an alarm E-mail routing rule:

  1. In the header, select Actions and Settings | Set Up E-mail Routing.
  2. Enter a Rule Name.
  3. Select the alarm priority levels affected by the rule.
  4. Select the building to include in the rule.
  5. Click Next.
  6. Select the e-mail recipients or add new recipients.
  7. Click Finish.

 

To view or edit an alarm E-mail routing rule:

  1. In the header, select Actions and Settings | Alarms | Manage E-mail Routing.
  2. Click the name of the rule. A series of pages begins.
  3. Scroll through the pages to view the rule details or make changes and click Finish at the last page.

 

To delete alarm E-mail routing rule(s):

  1. In the header, select Actions and Settings | Alarms | Manage E-mail Routing.
  2. Select one or more rule.
  3. Click Delete.

Related Topics